Refund policy
RETURNS & REFUND POLICY
At Drenched in Sun, each piece is carefully crafted and inspected to ensure it meets our highest standards before reaching you.
Due to hygiene reasons, we do not offer refunds or returns for change of mind, sizing, or personal preference.
Damaged or Faulty Items
Should your item arrive damaged or faulty, we will gladly offer a replacement or refund. To be eligible:
- The item must be returned within 14 days of delivery
- The item must be unused and returned in its original packaging
- Proof of purchase must be provided
Once the item has been received and inspected, a replacement or refund will be issued.
Reporting Issues
If you believe your item has arrived damaged, please contact us at:
info.drenchedinsun@gmail.com or fill in our contact form on our website.
Please include your order number and clear images of the item.
Drenched in Sun reserves the right to decline exchanges or refunds if these conditions are not met.